Player Wellbeing

Responsible Gaming
at 7sbet

Gaming should be fun — a form of entertainment, not a source of stress or financial hardship. At 7sbet, we take our duty of care seriously and provide every Filipino player with the tools, information, and support they need to stay in control.

21+ Only — Strictly Enforced Gambling is addictive. Know when to stop.
Gambling is addictive. Know when to stop.

If you or someone you know is struggling with problem gambling, please use the self-exclusion and limit-setting tools available in your 7sbet account, or reach out to our support team via live chat 24/7. You are not alone — help is always available.

Gaming That Stays Fun

For most players, online gaming at 7sbet is exactly what it should be — an enjoyable pastime. You log in, play a few rounds of your favourite slot or bingo game, and log out feeling entertained. That's the experience we want for every single player on our platform.

But we also know that for a small number of people, gambling can become a problem. It can start subtly — spending a little more than planned, chasing losses, or finding it hard to stop even when you want to. These are signs that gambling has shifted from entertainment to something more serious.

Responsible gaming at 7sbet means giving every player the knowledge and tools to recognise these warning signs early and take action before things escalate. It means building a platform where player wellbeing is never an afterthought.

PAGCOR-Aligned Standards

7sbet's responsible gaming framework is aligned with the standards set by the Philippine Amusement and Gaming Corporation (PAGCOR), the regulatory body overseeing licensed gaming operations in the Philippines.

21+
Minimum age to play on 7sbet — strictly verified
24/7
Live support available for responsible gaming concerns
4
Player protection tools built into every account
0
Tolerance for underage gambling — zero exceptions

Built-In Tools to Keep You in Control

Every 7sbet account comes with these responsible gaming features — no extra sign-up required. Access them anytime from your account dashboard.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your 7sbet account. Reductions take effect immediately. Increases require a 24-hour cooling-off period to prevent impulsive decisions.

Session Time Reminders

Set a reminder to notify you after a chosen duration of continuous play. It's easy to lose track of time when you're in the zone — this tool gently brings you back to reality so you can decide whether to continue or take a break.

Reality Checks

Periodic pop-up notifications during your gaming session show your net position — how much you've deposited versus how much you've won or lost. Knowing where you stand financially helps you make clearer decisions.

Self-Exclusion

Temporarily or permanently restrict your own access to the 7sbet platform. Self-exclusion requests are processed within 24 hours. Once active, the exclusion cannot be reversed during the chosen period — this is intentional, to protect you.

Cooling-Off Period

Need a short break without committing to full self-exclusion? A cooling-off period temporarily suspends your account for a set number of days. During this time, you cannot log in, deposit, or place bets.

24/7 Support Access

Our support team is available around the clock via live chat inside your account dashboard. If you're concerned about your gaming habits — or those of someone you know — don't hesitate to reach out. We're here to help, not to judge.

How to Activate Your Protection Tools

Setting up responsible gaming tools on 7sbet takes less than two minutes. Here's how:

01
Log In to Your Account

Visit the 7sbet platform and log in using your registered email and password. All responsible gaming tools are accessible from your account dashboard.

02
Go to Responsible Gaming Settings

Navigate to your account settings and select the "Responsible Gaming" section. You'll find all available tools listed here with clear descriptions.

03
Choose and Configure Your Tool

Select the tool you want to activate — deposit limit, session reminder, reality check, cooling-off period, or self-exclusion — and set your preferred parameters. Confirm your selection to activate immediately.

04
Contact Support if You Need Help

If you're unsure which tool is right for your situation, our 24/7 live chat support team can walk you through the options and help you set things up. No judgment — just practical help.

Is Gambling Becoming a Problem?

Problem gambling can affect anyone, regardless of income, background, or how long they've been playing. Ask yourself these questions honestly:

Do you find yourself spending more money on gambling than you originally planned?
Have you tried to cut back or stop gambling but found it difficult?
Do you gamble to escape stress, anxiety, or problems at home or work?
Have you borrowed money or sold belongings to fund your gambling?
Do you feel restless or irritable when you're not gambling?
Have family members or friends expressed concern about your gambling habits?
Do you chase losses — betting more to try to win back money you've lost?
Has gambling caused you to neglect work, school, or family responsibilities?
If you answered yes to two or more of these questions

It may be time to take a step back. Consider activating a cooling-off period or self-exclusion on your 7sbet account, and reach out to our support team. Gambling is addictive. Know when to stop.

21+

Age Restriction — No Exceptions

Under Philippine law and PAGCOR regulations, casino-style gambling is strictly restricted to individuals aged 21 years and above. This is not a guideline — it is a legal requirement that 7sbet enforces without exception.

Mandatory KYC Verification

Every new 7sbet account must complete identity verification before any withdrawal can be processed. Accepted documents include PhilSys National ID, passport, SSS/UMID card, and driver's licence. Date of birth is verified against the submitted document.

Immediate Account Closure for Underage Players

If we discover that a player is under 21 years of age, their account will be closed immediately, all funds will be returned, and the case will be reported to the relevant authorities as required by law. No exceptions are made.

Protecting Young People at Home

If you share a device with younger family members, please ensure your 7sbet account is always logged out after each session. Never share your login credentials with anyone. Consider using device-level parental controls to prevent access to gambling sites.

Tips for Keeping Gaming Fun

These practical habits help you stay in control and make sure your time on 7sbet stays enjoyable — not stressful.

Set a Budget Before You Play

Decide how much you're comfortable spending before you open the app. Treat it like a night out — once the budget is gone, the session is over. Never gamble with money set aside for rent, bills, or groceries.

Play for Fun, Not to Win Back Losses

Every game on 7sbet is designed for entertainment. The house always has an edge over the long run — that's how gaming works. Chasing losses is one of the most common paths to problem gambling. Accept losses as the cost of entertainment.

Take Regular Breaks

Step away from the screen regularly. Grab a snack, stretch, or chat with a friend. Long, uninterrupted gaming sessions can cloud your judgment and make it harder to stick to your budget. Use the session reminder tool to help.

Keep It Balanced

Gaming should be one of many activities in your life — not the main one. Make sure you're still spending quality time with family and friends, pursuing hobbies, and taking care of your physical and mental health.

Enjoy 7sbet — On Your Own Terms

When you play responsibly, gaming stays fun. Set your limits, use our tools, and enjoy everything 7sbet has to offer — slots, bingo, casino games, and more — with full confidence that we've got your back.

21+ Only Gambling is addictive. Know when to stop.